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Terms & Conditions

Welcome to eLearn IT Institute! We hope you have a great experience using our platform. These Terms & Conditions (“Terms”) outline the rules, terms, and conditions for using www.elearnitinstitute.com (the “Website”), the mobile application(s) (the “Application”), and any services, features, subdomains, content, functionality, products, services, or solutions offered on or through the Website and/or the Application (collectively referred to as the “Platform” or “eLearn IT Institute Platform”).
These Terms apply to all users of the Platform, including, but not limited to, individuals who provide content on the Platform (“Content Providers”) and users who access the Platform to learn a skill or subject (“Learners”), collectively referred to as “you,” “your,” or “User(s).” By using the Platform, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy, Refund Policy, Cookies Policy, and other guidelines or agreements referenced within these Terms.
Please take your time to read these Terms carefully. By visiting, accessing, or using the Platform, you signify your agreement to be legally bound by the Terms outlined herein. If you do not agree to these Terms, please refrain from using the Platform.
When we say “eLearn IT Institute,” “we,” “us,” or “our,” we refer to eLearn IT Institute and its associated entities offering the services through the Platform.

1. About eLearn IT Institute and the Platform

eLearn IT Institute is the largest skill development platform and IT institute in Bangladesh. We are the first in Bangladesh to offer live-streaming, interactive education and international-level IT skill development courses at low costs. Our platform is designed to help users of all skill levels become proficient in IT, with the goal of helping them find employment, become successful freelancers, entrepreneurs, or future trainers.
Our courses cover a wide array of subjects, including digital marketing, web development, and advanced technology skills. As a trusted and reliable platform, eLearn IT Institute is dedicated to creating a better future for individuals by offering flexible learning opportunities.

2. Eligibility

To access and use the services provided by eLearn IT Institute, you must meet the following criteria:
        • You must be at least 18 years old. If you are under 18, you must have the permission and supervision of a legal guardian.
        • You must provide accurate, current, and complete information when registering an account on the Platform.
        • You must comply with all local laws and regulations in the jurisdiction from which you are accessing the Platform.
We reserve the right to refuse service, suspend accounts, or terminate users who do not meet these eligibility criteria.

3. Platform Services

eLearn IT Institute offers various services and resources aimed at empowering learners, including:
       • Online courses, both live-streamed and recorded, on topics such as digital marketing, web development, and IT.
       • Professional certifications upon course completion.
       • Career guidance and job placement assistance for learners.
       • Access to additional resources, such as eBooks, webinars, and tutorials, to enhance the learning experience.
The services provided by eLearn IT Institute are continuously updated to ensure that learners have access to the latest knowledge and trends in the industry.

4. Right to Access and Account Creation

To access most of the services on the Platform, you are required to create a user account. By creating an account, you agree to:
       • Provide accurate and current personal information.
       • Maintain the confidentiality of your login credentials.
       • Notify us immediately of any unauthorized use of your account.
You are responsible for all activities conducted through your account and agree not to share your login credentials with others. We reserve the right to suspend or terminate your account if we suspect any unauthorized or unlawful activity.

5. Purchase Terms

Courses and other services offered by eLearn IT Institute are available for purchase through our Platform. By purchasing a course or service, you agree to the following terms:
       • You will pay the price indicated at the time of purchase, which may include taxes and other fees.
       • Your access to the purchased course or service is granted for a specific period, as detailed during the purchase process.
       • You may not share or redistribute any purchased content or services unless expressly permitted by eLearn IT Institute.

6. Pricing, Payments, and Refunds

       • Pricing: Prices for courses and services are displayed on the Platform and are subject to change at any time without notice. Any                           promotions or discounts will be applied at checkout.
       • Payments: We accept various payment methods, including debit/credit cards and third-party payment processors (e.g., Stripe). By                         submitting payment information, you authorize us to charge the payment method for the total amount.
       • Refunds: Refund requests must be made within [X days] of purchase. Refunds will only be provided if you have not accessed significant               portions of the course content. Refunds may take up to [X days] to process.

7. Use of the Platform

You agree to use the Platform for lawful purposes only. The following activities are prohibited:
       • Engaging in any activity that violates local, national, or international laws.
       • Interfering with the functionality of the Platform, including but not limited to hacking, data mining, or spamming.
       • Using the Platform to harass, abuse, or harm other users.
         Failure to comply with these terms may result in the suspension or termination of your account.

8. Content and Conduct

As a user of the eLearn IT Institute Platform, you may have the opportunity to post or upload content, such as comments, reviews, or coursework. You agree that:
       • You will not post content that is illegal, defamatory, offensive, or otherwise harmful.
       • You will not infringe on the intellectual property rights of others by posting or sharing unauthorized content.
         eLearn IT Institute reserves the right to remove any user-generated content that violates these terms.

9. Communications

By using our Platform, you consent to receiving communications from us, including promotional offers, updates on your courses, and important notifications about our services. You may opt out of receiving promotional emails by following the unsubscribe instructions in our emails, but you will still receive essential communications related to your account.

10. Processing of Personal Information

Your personal information is processed in accordance with our Privacy Policy. By using the Platform, you agree to the collection, use, and sharing of your personal information as described in the Privacy Policy.

11. Intellectual Property and License to User-generated Content

       • All intellectual property on the Platform, including but not limited to course materials, designs, logos, and trademarks, is owned by eLearn           IT Institute or licensed to us.
       • You may not reproduce, distribute, or create derivative works based on our intellectual property without explicit written consent.
       • By submitting user-generated content, you grant eLearn IT Institute a non-exclusive, royalty-free license to use, reproduce, and distribute             your content on the Platform.

12. Feedback

We welcome your feedback! By submitting suggestions, ideas, or other feedback, you grant us the right to use the feedback in any way we see fit, without any obligation to compensate you for your ideas.

13. Copyright, Trademarks, and Other Intellectual Property Rights

All content provided on the eLearn IT Institute Platform is protected by copyright laws. You may not copy, modify, distribute, or sell any content found on the Platform without permission.

14. Claims Against User-generated Content

If you believe that any user-generated content on our Platform infringes your intellectual property rights, please notify us at info@elearnitinstitute.com. We will investigate the claim and may remove the infringing content if warranted.

15. eLearn IT Institute’s Rights

We reserve the right to modify, suspend, or terminate any aspect of the Platform at any time without notice. This includes adding new features, discontinuing old ones, or temporarily suspending access to the Platform for maintenance.

16. Platform Availability

We strive to keep the Platform available at all times, but we do not guarantee uninterrupted or error-free service. We may need to conduct maintenance or upgrades, which could temporarily affect the availability of the Platform.

17. Deletion of Account

You can request the deletion of your account at any time by contacting us at info@elearnitinstitute.com. Deletion of your account is permanent and will result in the loss of access to any purchased courses or content.

18. Disclaimer

eLearn IT Institute makes no warranties, either express or implied, about the accuracy or completeness of the information and services offered on the Platform. We provide our services on an “as is” and “as available” basis.

19. Limitation of Liability

To the maximum extent permitted by law, eLearn IT Institute and its affiliates, officers, employees, and agents are not liable for any indirect, incidental, or consequential damages arising from your use of the Platform, including but not limited to loss of data, loss of income, or personal injury.

20. Indemnity and Release

You agree to indemnify and hold harmless eLearn IT Institute from any claims, losses, liabilities, or expenses arising out of your use of the Platform, violation of these Terms, or infringement of third-party rights.

21. General Provisions

These Terms constitute the entire agreement between you and eLearn IT Institute and supersede any prior agreements or understandings. If any provision of these Terms is found to be invalid, the remaining provisions will remain in effect.

22. Contact for User Support/Queries

For any support queries, please contact us at:
• Email: info@elearnitinstitute.com
• Phone: +880 1332-610001 / +880 1332-610005
• WhatsApp: +880 1332-610001

23. Contact Us

For any inquiries regarding these Terms, please feel free to reach us through our Contact Us page or via the details provided above.

E-TIN No:

19564376866359

Trade Licence No:

TRAD/DNCC/0345/2029998

Copyright © 2024 Reserved By Elearn IT Institute

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